Technology Every Local Business Needs to Win

We grow local service businesses through technology and digital marketing. Automation allows local service businesses to automate marketing campaigns, streamline communication with customers, and turn more leads into customers.

How does Automation Software work?

In our customer journey funnel we use for our digital marketing consulting, we found that there are 4 main areas of lack of communication with customers.

1. A customer gets to your website but can not get in touch with your business
2. They contact your business but its the weekend and no one responds for 48 hours
3. After the service there is no review request or referral request
4. There is no retargeting gameplan through text or email to get them back in the funnel

Our clients were missing out on leads which hurt their return on investment for our marketing services, so we decided to create a product that would help convert more leads into customers.

Text Message Marketing for Local Service Businesses

This technology is perfect for all local service businesses because you can target customers in specific geographical areas and mass text, email, and voicemail drop them. For example, you could filter your entire database to a specific city, then send that city a text message.

How can customer service reps text customers?

A common question we get is, “Do I need a phone for my customer service representative to text customers?” The answer is no. There are web-based interfaces that acts as a central hub for all marketing and communication that allows any team member to text back and forth with customers.

Interested in learning more? Schedule a meeting with us and start building your marketing automation today.